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FREQUENTLY ASKED QUESTIONS (FAQs)

If you cannot find the answer to your question here, or elsewhere on the website, please contact us!

Step 1: Free Educational Consultation

Have you ever felt like your body was trying to tell you something — but you didn’t know where to start? This first step is all about having an open, no-pressure conversation. You’ll meet with someone who genuinely listens, and together, you'll explore what’s been going on and what testing options might support your journey to feeling better.

Step 2: Your Personalized Wellness Plan

Once we have your lab results, you’ll sit down with one of our trusted APRNs who will walk you through everything — clearly and compassionately. From there, we’ll create a plan that’s just for you. No cookie-cutter solutions here — only deeply personalized care designed with your unique body and needs in mind.

Step 3: Transformational Continuous Care

This is where real change happens. Our commitment to you doesn’t end with a plan — it’s just beginning. You’ll have a dedicated team by your side, passionate about helping you feel your best every single day. We’re in this with you for the long haul.

At MedStudio, your story matters.

We believe in thoughtful conversations, not rushed decisions. That’s why your free educational consultation is such a powerful first step — a safe space to learn, ask, and choose the testing that feels right for you. From there, we craft a one-of-a-kind plan that honors your body, your goals, and your life.

You don’t have to figure it all out alone. And the best part? You don’t have to stay where you are. There's a better way forward — and it starts right here.

What Kind of Healing Do You Want?

Have you ever left a healthcare visit with a prescription but still felt like something deeper wasn’t being addressed? That’s the difference between transactional care and transformational care.

At MedStudio®, we believe real healing happens when you’re seen, heard, and supported—not rushed in and out. Let’s look at how these two paths differ and why one may change your life in ways you never imagined.

Transactional Care: A Quick Fix for Right Now

What it is: Transactional care is designed to treat the symptoms that are right in front of you. It’s fast, convenient, and focuses on immediate relief—but rarely looks deeper.

What it looks like:

  • In-and-out visits (think walk-in clinics or urgent care)
  • A quick fix for the current issue
  • Prescriptions and short-term solutions
  • Minimal time to dig into what’s really going on

Real-life example: You come in with a UTI. You’re handed antibiotics, and off you go. But no one stops to ask, “Why does this keep happening?”

Why people choose it: It’s efficient and helpful when something urgent pops up. But if the same problem keeps returning… it may not be enough.

Transformational Care: A Path to True, Lasting Wellness

What it is: Transformational care looks beyond symptoms and gets to the heart of what’s really going on. It’s a partnership between you and your provider—built on trust, curiosity, and your body’s wisdom.

What it feels like:

  • Longer, more thoughtful appointments
  • Deeply personalized care tailored to you
  • Exploring root causes like hormones, nutrition, stress, and lifestyle
  • A deep sense of being truly understood

Real-life example: Instead of just treating the UTI, we look at your hormones, your habits, your whole health picture—and help you build a plan to stop them from coming back.

Why it matters: It’s not just about feeling better today—it’s about creating health that lasts.

You Deserve More Than Just a Prescription

Both types of care have their place—but if you're looking to understand your body, feel empowered, and finally break free from recurring symptoms, transformational MedStudio® care may be the path that changes everything.

Let your healing begin with answers, not assumptions.
Start your MedStudio® journey today.


We partner with several different lab companies and costs depend on the type of testing you need (blood, saliva, urine, stool, hair) or what you want to test for. Some tests are as little as $49 while others as high as $1,995. We are happy to share those costs during your FREE consultation so you know which direction makes the most sense for you at this time. THERE ARE NO REFUNDS ON LAB TESTING or LAB TESTING REVIEW SERVICES.

Peri-menopause is the time frame before menopause when period changes start to happen. This can be anywhere from 2-20 years before a woman’s last menstrual period. 

Menopause comes next, the end of the menstrual periods. You have officially entered menopause after 12 months with no period. Month 13 = menopause. 

Post-menopause follows menopause and lasts for the rest of a woman’s life. 

The average age for the last period has fallen over the years and the current age is 51.

Your Journey. Your Healing. Your Way.

Every body is different—and so is every journey. Many people start noticing positive changes like better sleep, lifted moods, more energy, or fewer hot flashes within the first few weeks. For some, it’s even faster.

While hormone optimization is a process that unfolds over time—usually a few months—it’s a deeply personal and powerful transformation. Increased sex drive may take a little longer, but it does happen. Hang in there—your body is just getting started.

Each year, hundreds of men and women just like you partner with MedStudio® to feel like themselves again. You deserve to feel amazing. Read real-life stories of transformation here.

That's a great question! We treat people, not conditions.

If you are a pre-existing person who happens to have a condition, rest assured, we will do our best to help find a treatment plan that works for you.

We do not accept health insurance, and here's why:

  • We acknowledge the stress of managing healthcare costs. 
  • Your health is important to us.
  • We provide deeply personalized care. (Rather than letting health insurance companies dictate what you deserve or need.)
  • Many of our patients use their Health Savings Accounts (HSA) or Flex Spending Plan to pay for services.

We accept Cash, Check, HSA (Health Savings Account), Flex Plans, ACH, Debit & Credit Cards*

*a merchant processing fee may be applied to debit and/or credit card transactions.

We are now offering payment plans through Cherry.

Why Choose Cherry?

  • 0% APR Plans Available
  • No Hard Credit Check
  • Budget Friendly

If you're interested, you can apply here before your appointment. 

https://pay.withcherry.com/medstudio


Minnetonka, Minnesota and Oakdale, Minnesota.

Visit : https://medstudio.com/about#locations-anchor for address and directions to our clinic locations.

Minnesota has a 1.8% MinnesotaCare Provider Tax that is assessed to all Healthcare services in 2025 and is NOT REFUNDABLE

Yes! We have a robust MedStudio Referral Program and Terms and conditions apply. .

Refund and Return Policy for OTC (over the counter) or Retail products:

Unopened or unused products, including supplements and oils, may be returned within 30 days of purchase for a credit to your account. To qualify, all seals, including the outer seal, must remain intact.

Please note: there is no cash value associated with returns. Opened or used retail products, including supplements and oils, are not eligible for return or credit.

Natural hormone therapy sometimes referred to bio-identical hormone therapy or BHRT has been around since 1939 in the US and has been widely used in Europe and Australia for over a 100 years.

MedStudio providers will discuss the potential benefits and risks with you to determine if natural hormone therapy (BHRT) is a right choice for you.

For more details, please review:

The Clinical Utility of Compounded Bioidentical Hormone Therapy: A Review of Safety, Effectiveness, and Use

While natural hormone therapy can complement some conventional treatments in some situations, it's essential to approach this under medical supervision and with a thorough understanding of potential risks and benefits.

Always prioritize open communication with your healthcare provider(s) when combining treatment approaches.

Adults over age 18 may be eligible for treatment and care.

Many women start hormone therapy between ages 35-55 to address menopausal symptoms.

Men may consider testosterone therapy starting in their 30's or 40's as levels begin to decline.

Some people start earlier if they experience premature hormonal changes or severe hormone imbalances.

There is no definitive upper age limit for hormone therapy if deemed medically appropriate.

Customized treatment plans can be developed for patients of any age under medical supervision.

No, however we value clear and honest communication with our patients. That’s why we have a written Agreements that explain the details of your care and financial obligations. It covers our services, fees, cancellation policies, and your rights and responsibilities.

These agreements are meant to make things easier for both you and MedStudio, ensuring you get access to our medical and wellness services while helping us run things smoothly. We encourage you to read it carefully so you can make informed choices. If you have any questions, our team is always ready to help.

MedStudio offers a complete health and wellness experience to help you achieve lasting health, wellness and improved energy. We bring together holistic medical care, advanced testing, nutrition education, and personalized wellness therapies all in one place to support healing, growth, and community.

Our care model combines natural treatments (prescribed by board-certified nurse practitioners) with lifestyle-focused care from experts in functional, integrative and natural medicine. This approach looks at your whole self—mind, body, and spirit—to create a personalized path to health.

Our team works to prevent and reverse chronic conditions by finding and treating the root cause often beginning in hormonal imbalances and deficiencies. Through detailed testing and assessments, we design personalized care plans that may include nutrition and lifestyle changes to help you feel your best.

At MedStudio, we aim to help you live a long, healthy, and vibrant life by improving both how long you live and how well you live. Choose from packages or single services in areas like wellness, fitness, recovery, and personalized medicine—delivered by our team of experts.